To help investment managers compete and succeed in an environment of escalating challenges, risks and complexity, SEI Investment Manager Services division provides the sophisticated operating capabilities and services needed to optimise their business performance across key product structures, asset classes and domiciles. Alternative and traditional asset managers worldwide currently entrust over USD1 trillion in assets with us.

In Focus

The new middle office: The key to a competitive advantage

The new middle office: The key to a competitive advantage

To gain an advantage in today’s hyper-competitive world, asset managers must not only evolve their operations, but they must also discover new ways to leverage them. Managers must be operationally adept; particularly in a business that grows more costly and complex, they need an infrastructure that will equip them to better meet client needs, satisfy regulators and compete more effectively. 

Story

Designer outsourcing - Move your middle office from cost avoidance to enabling objectives

Designer outsourcing - Move your middle office from cost avoidance to enabling objectives

The first wave of middle-office outsourcing deals came on the heels of the the credit crisis in 2008. Given this timing, it should come as no surprise that the origin of these first generation deals was driven by cost savings. At the time, middle-office operations was viewed as a necessity but also a cost centre. 

Story

The Customisation Conundrum

The Customisation Conundrum

An asset manager’s decision to change their operating model and outsource their middle office to a service provider should not be made in haste. From building internal consensus to carefully designing an evaluation process, selecting the best fit for an outsourcing partner is a significant investment. 

In Focus

Building bot frameworks with NLP technology

Building bot frameworks with NLP technology

As discussed in the first part of our discussion with SEI on the potential of natural language processing (NLP) – click here to read – the company is currently in the early stages of exploring how NLP might enhance the way staff and clients interact with data. The aim of this initiative is to increase the overall level of engagement and grant users the flexibility to choose their preferred method of navigating information. 

In Focus

NLP deepening our interaction with machines

NLP deepening our interaction with machines

Natural language processing (NLP) is changing the way humans interact with machines in ways that were unthinkable a decade ago. Thanks to huge advances in machine learning, driven and supported by ever-faster computer processing, we are increasingly using NLP tools such as Amazon Alexa, Siri, Google assistant, Cortana, Bixby, and interacting with chatbots from our service providers. 

Interviews

Digitalising the investor experience

Digitalising the investor experience

Technology continues to infiltrate every aspect of global business. Not a day goes by where the impact of platforms like Amazon, Facebook etc, isn’t felt by those in the asset management industry. The fact is, investor habits are rapidly changing and the way they choose to invest is beginning to mirror the way they use technology to support all other aspects of their lives, from shopping online to algorithms providing recommendations, personally curated to them, on Netflix.